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Azonation Privacy Policy

We value your privacy and are committed to protecting your personal data across the globe.

Last updated: 15 September 2026

1. Introduction

This Privacy Policy explains how Azonation collects, uses, shares, and protects your personal data when you use our software-as-a-service platform, websites, mobile/desktop apps, and related services (the “Service”). We comply with global privacy regulations, including the EU General Data Protection Regulation (GDPR), UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), and other major frameworks.

2. Who We Are

Azonation is a SaaS organisation management solution headquartered in London, UK, with a global presence. We act as a controller for personal data we collect directly and as a processor/service provider for data processed on behalf of our customers.

3. Data We Collect

  • Account Data: name, email, phone, organisation details, login credentials.
  • Payment Data: billing details, payment method info (processed securely via third-party gateways).
  • Usage Data: log files, device info, IP addresses, browser type, pages visited.
  • Content Data: information you upload such as member records, meeting notes, events, projects.
  • Support Data: communication with our team.

4. How We Use Data

We process data to:

  • Provide and operate the Service.
  • Bill and manage subscriptions.
  • Secure and monitor performance of the Service.
  • Respond to requests and provide support.
  • Comply with legal obligations.
  • Improve features and develop new services.
  • Communicate updates, offers, or compliance notices (you may opt-out where applicable).

We rely on the following legal bases when processing personal data in the EU/UK:

  • Contractual necessity (to provide the Service you subscribed to).
  • Legal obligations (e.g., financial record keeping).
  • Legitimate interests (e.g., service improvements, fraud prevention).
  • Consent (e.g., for marketing emails or cookies where required).

6. Sharing & Sub-processors

We do not sell your personal data. We may share information with trusted sub-processors such as:

  • Cloud hosting and storage providers.
  • Payment processors (Stripe, PayPal, SSLCommerz, Razorpay, Paytm, Alipay, WeChat Pay).
  • Analytics and support tools.

All sub-processors are under contractual obligations to maintain equivalent data protection standards.

7. Cookies & Tracking

We use cookies and similar technologies to provide core functionality, improve performance, and analyse usage. Where required by law, you will see a consent banner allowing you to accept or reject optional cookies.

8. International Transfers

Personal data may be transferred internationally. For EU/UK users, we rely on Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, and other lawful safeguards. Where possible, we offer regional hosting options.

9. Data Retention & Deletion

We retain data as long as necessary for your subscription and for limited periods thereafter for backup, audit, and legal compliance. You may request deletion or export of your data via the admin console or by contacting us.

10. Your Rights

Depending on your region, you may have rights to:

  • Access, correct, or delete your personal data.
  • Port your data to another provider.
  • Restrict or object to processing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

11. Security Measures

We apply industry-standard security including TLS encryption, access controls, monitoring, backups, and incident response processes. You are responsible for securing your credentials and devices.

12. Children’s Privacy

Our Service is not directed to children under 16 (or the age of digital consent in your region). We do not knowingly collect their personal data. If you believe a child has provided data, please contact us for removal.

13. Regional Notices

EU/UK

We comply with GDPR and UK GDPR. Our DPA (available on request or via your admin panel) governs processing of Customer Data where we act as a processor. Supervisory authority: ICO (UK).

USA

Under CCPA/CPRA, we act as a “service provider” and will not sell or share personal information except as permitted by law. You may exercise rights to access or delete data as described above.

Global

For other jurisdictions, we apply equivalent privacy controls and will adapt practices as local laws require.

14. Changes to this Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or in-product notice. Continued use after the effective date constitutes acceptance.

15. Contact Us

If you have questions or requests regarding privacy, please email: privacy@azonation.com or write to us at: Azonation, London, United Kingdom.

This Privacy Policy is part of our Terms of Service. For processing of personal data on your behalf, please also review our Data Processing Addendum (DPA).

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